Newsroom

Dear Valued Client,

We are pleased to announce that PU Prime will launch new products of Indices on 22^nd April 2024 to provide clients with a broader portfolio of products.

Please refer to the table below outlining the new instrument:

*All dates are provided in GMT+3 (Server Time in MT4/MT5.)

Please note that the above data are subject to changes. Please refer to MT4/MT5 for details.

If you have any questions or require any assistance, please contact our Customer Care Team via Live Chat or email: [email protected] or phone +248 437 3105.

Dear Valued Client,

Please be advised that the dividends of the following index CFDs will be adjusted by upcoming ex-dividend dates. The comment for trading index CFDs will be in the following format “Div&<Product Name>&<Net Volume>” which show in the balance after the close of the day before the dividend payment date.

Please refer to the table below for more details:

*All dates are provided in GMT+3 (Server Time in MT4/MT5.)

Please note the above data are subject to changes. Please refer to MT4/MT5 for details.

If you have any questions or require any assistance, please contact our Customer Care Team via Live Chat, email: [email protected] or phone +248 4373 105.

Dear Valued Client,

PU Prime will update the symbol of Bonds CFDs products effective from 15^th April 2024.

Kindly refer to the table below outlining the affected instruments:

Please note the above data are subject to changes. Kindly refer to MT4/MT5 for details.

Important Note:

• Live Account:
  For clients with open and pending positions for the abovementioned Bonds CFDs after the market closes on 12^th April 2024 would have the symbol updated on 15^th April 2024. This update will not impact the product specifications, the prices of existing open or pending positions or any result in the closure of positions.
• Demo Account:
  All open and pending positions for the abovementioned Bonds CFDs after the market closes on 12^th April 2024 in Demo Account would be force closed.

If you have any questions or require any assistance, please contact our Customer Care Team via Live Chat, email: [email protected] or phone +248 4373 105.

Dear Valued Client,

Please be informed that our website will undergo maintenance on 10 April 2024 21:00 – 11 April 2024 03:00 (GMT+8). During the maintenance period, there might be downtime for the website.

Note:

• Client Portal, MT4 & MT5, PU Prime application will not be affected and operations will remain uninterrupted.
• For clients who would like to deposit and make withdrawals, kindly download our PU Prime application to submit the deposit and withdrawal requests.

Thank you for your ongoing support for the platform; we remain dedicated to serving you! If you have any questions or require any assistance, please contact our Customer Care Team via Live Chat, email: [email protected] or phone +248 4373 105.

Dear Valued Client,

Please be advised that trading hours for UK100/UK100ft on Friday will be adjusted starting from 12^th April 2024 to further optimise the competitiveness and improve the trading environment.

Please refer to the table below for optimisation:

*All dates are provided in GMT+3 (Server Time in MT4/MT5.)

If you have any questions or require any assistance, please contact our Customer Care Team via Live Chat, email: [email protected] or phone +248 4373 105.

Dear Valued Client,

Please be advised that the following CFD instruments will be automatically rolled over as per the dates in the table below. As there can be a pricing difference between old and new futures contracts, we recommend clients to monitor their positions closely and manage positions accordingly.

Expiration dates:

Please note:

• The rollover will be automatic, and any existing open positions will remain open.
• Positions that are open on the expiration date will be adjusted via a rollover charge or credit to reflect the price difference between the expiring and new contracts.
• To avoid CFD rollovers, clients can choose to close any open CFD positions prior to the expiration date.
• Clients should ensure that take profits and stop losses are adjusted before this rollover occurs.

If you have any questions or require any assistance, please contact our Customer Care Team via Live Chat, email: [email protected].