Newsroom

Dear Valued Client,

PU Prime will be upgrading its MT4/MT5 servers between 03:30 hrs. (GMT+3) until 11:00 hrs. (GMT+3) on June 18.

Access to MT4/MT5 accounts will not be available during the server upgrading period. We would also like to highlight that all orders would not be executed during the hours mentioned above.

Please note that deposit, withdrawal, data searching functions and account opening applications are not available as well. We recommend clients make proper arrangements in advance.

Once the upgrade has been completed, access to MT4/MT5 servers will be restored.

If you have any questions or require any assistance, please contact our Customer Care Team via Live Chat, email: [email protected], or phone +248 4671 948.

Dear Valued Client,

With FACEBOOK INC-A (FB) has changed its corporate name to Meta Platforms Inc. (META) as part of a major rebrand, PU Prime will update the symbol to META effective from 20th June 2022.

Kindly refer to the table below outlining the affected instruments:

*All hours are provided in GMT+3 (Server Time in MT4/MT5.)

Please note the above data are subject to changes. Please refer to MT4/MT5 for details.

If you are holding an open position overnight on 17^th June 2022 before changes implemented, the symbol of your order will be updated to META on 20^th June 2022. The changes will only impact the symbol renamed. The product specifications will remain unchanged and this will not affect your open positions or close any of your open positions.

Should you have any questions or require any assistance, please contact our Customer Care Team via Live Chat, email: [email protected], or phone +248 4671 948.

Dear Valued Client,

Please be advised that the following instruments’ trading hours and market session times will be affected by the upcoming Juneteenth holiday.

Please refer to the table below outlining the affected instruments:

*All hours are provided in GMT+3 (Server Time in MT4/MT5.)

Please note that in the event of reduced liquidity in the market, spreads might significantly increase from their normal average level.

If you have any questions or require any assistance, please contact our Customer Care Team via Live Chat, email: [email protected], or phone +248 4671 948.

Dear Valued Client,

Please be advised that the dividends of the following index CFDs will be adjusted by upcoming ex-dividend dates. The comment for trading index CFDs will be in the following format “Div& <Product Name>&<Net Volume>”which show in the balance after the close of the day before the dividend payment date.

Please refer to the table below for more details:

*All dates are provided in GMT+3 (Server Time in MT4/MT5.)

Please note the above data are subject to changes. Please refer to MT4/MT5 for details.

If you have any questions or require any assistance, please contact our Customer Care Team via Live Chat, email: [email protected], or phone +248 4671 948.

Dear Valued Client,

We are pleased to announce that PU Prime will launch new product of Commodities on 13^th June 2022 to provide clients with a broader portfolio of products.

Please refer to the table below outlining the new instrument:

*All dates are provided in GMT+3 (Server Time in MT4/MT5.)

Please note that the above data are subject to changes. Please refer to MT4/MT5 for details.

If you have any questions or require any assistance, please contact our Customer Care Team via Live Chat, email: [email protected], or phone +248 4671 948.

Dear Valued Client,

Please be advised that the following CFD instruments will be automatically rolled over as per the dates in the table below. As there can be a pricing difference between old and new futures contracts, we recommend clients to monitor their positions closely and manage positions accordingly.

Expiration dates:

*All hours are provided in GMT+3 (Server Time in MT4/MT5.)

Please note:
•  The rollover will be automatic, and any existing open positions will remain open.
•  Positions that are open on the expiration date will be adjusted via a rollover charge or credit to reflect the price difference between the expiring and new contracts.
•  To avoid CFD rollovers, clients can choose to close any open CFD positions prior to the expiration date.
•  Clients should ensure that take profits and stop losses are adjusted before this rollover occurs.

If you have any questions or require any assistance, please contact our Customer Care Team via Live Chat, email: [email protected], or phone +248 4671 948.