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PU Prime App

Exclusive deals on mobile

Halten Sie die globalen Märkte in Ihren Händen

Unsere mobile Trading-App ist mit den meisten smarten Geräten kompatibel. Laden Sie die App jetzt herunter und beginnen Sie, mit PU Prime auf jedem Gerät, jederzeit und überall zu traden.

Karriere

Machen Sie noch heute Ihren nächsten Karriereschritt bei uns.

Customer Support

Responsibilities & Duties

  • Assist clients worldwide through a live chat support
  • Answer e-mails, assist with the opening of client accounts, amend existing accounts, maintain client records and liaise with appropriate departments
  • Demonstrate impeccable telephone etiquette and management
  • Handle back office queries
  • Support clients with technical and troubleshooting issues
  • Report to the management
  • Deal with complaints of a varying nature promptly and effectively
  • Provide support and troubleshooting on MetaTrader platforms
  • Liaise with all departments to resolve issues
  • Liaise with the Compliance Officer regarding complaints and approval of accounts
  • Provide all relevant information to clients regarding documents and materials for becoming a client

Requirements

  • University degree in Economics, Accounting, Finance or a related field
  • Previous experience in a similar position will be considered an advantage
  • Excellent knowledge of English language; knowledge of any other language will be considered as an advantage
  • Excellent spoken and written communication skills
  • Ability to work efficiently under pressure
  • Excellent computer skills (Microsoft Excel and Word)
  • Knowledge of MetaTrader platforms will be considered an advantage

Language

English
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